Descripció
The Gayatri Freelancer Support System plugin provides a simple and effective support ticket solution for freelancers, agencies, and small businesses using WordPress. It allows clients to submit requests directly from their dashboard while giving owners complete control over ticket management.
This plugin improves communication between freelancers and clients by providing a structured ticket system along with email and WhatsApp communication options.
Key Features
- Dual Dashboards – Separate dashboards for Owner (Freelancer) and Client.
- Ticket Management – Clients can submit support requests with title, description, and optional file attachments.
- Safe Mode – Option to disable the Theme and Plugin editors for better website protection.
- Email Notifications – Owners receive email notifications when a new ticket is submitted.
- WhatsApp Communication – Clickable WhatsApp chat links allow quick communication between freelancer and client.
- Secure Code – All inputs are sanitized, escaped, and protected using WordPress nonces.
- Clean Interface – Uses the standard WordPress admin UI for a simple and professional experience.
Advantages
- Prevents accidental modifications by enabling Safe Mode.
- Improves communication between freelancers and clients.
- Maintains organized support requests and ticket status updates.
- Allows optional file attachments for better issue reporting.
- Uses secure WhatsApp chat links without requiring external APIs.
Captures
Owner dashboard showing all support tickets and system settings. 
Client dashboard used to submit and track support requests. 
Safe Mode feature that disables Theme and Plugin editors for security. 
Email and WhatsApp communication example between freelancer and client. 
Ticket progress tracking for freelancers. 
WhatsApp notification interface for freelancers. 
Dummy module testing interface used for development.
Instal·lació
- Upload the
gayatri-freelancer-support-systemfolder to the/wp-content/plugins/directory. - Activate the plugin through the Plugins menu in WordPress.
- After activation, the Freelancer Support menu will appear in the dashboard.
- Configure Owner email, WhatsApp number, and Safe Mode in the Owner dashboard settings.
PMF
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Can clients access the owner dashboard?
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No. Clients only have access to their own dashboard to submit and track their support requests.
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Is file attachment secure?
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Yes. File uploads use WordPress built-in upload handling and allowed file type validation.
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How does WhatsApp communication work?
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The plugin generates a secure clickable WhatsApp chat link that opens a conversation between the client and freelancer.
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Does the plugin send WhatsApp messages automatically?
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No. It provides clickable chat links which open WhatsApp on the user’s device.
Ressenyes
No hi ha ressenyes per a aquesta extensió.
Col·laboradors i desenvolupadors
«Gayatri Freelancer Support System» és programari de codi obert. La següent gent ha col·laborat en aquesta extensió.
Col·laboradors
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Registre de canvis
1.0
- Initial release
- Owner and Client dashboards
- Ticket submission system
- Safe Mode protection
- Email and WhatsApp communication links
- File attachment support
- Tested up to WordPress 6.9