Start where the problem lives: the user’s screen. Open BrowserStack Live or App Live, pick the exact device, OS, and browser build, then reproduce the issue under real conditions. Toggle geolocation and network profiles to mimic the customer’s environment. Inspect console and network logs, capture screenshots or video, and push a prefilled ticket to Jira, GitHub, or your tracker without leaving the session. Need to confirm a CSS glitch only happens on a specific viewport? Switch orientations, adjust zoom, and try alternate browsers and device models in minutes. When you’re done, share a session link so designers, PMs, and engineers can see the same evidence and follow the same steps to fix and verify.
Shift to automation when coverage matters. Use Automate for web and App Automate for native and hybrid apps to run Selenium, Playwright, or Cypress suites across a matrix of browsers, devices, and OS versions. Define capabilities once, parameterize languages, locales, and time zones, and spin up parallel runs to cut CI time. Drop a ready-made config into Jenkins, GitHub Actions, GitLab, or CircleCI so every pull request triggers smoke tests, and schedule nightly regressions that collect videos, console output, and network traces. Need fast bootstrap? Use the test recorder to capture flows and convert them into code you can extend. For mobile, upload signed builds, enable biometric or GPS simulation, deep-link into specific screens, and validate install, launch, and upgrade paths on real hardware. more
Desktop (live)
$29.00 per month
Unlimited testing minutes Desktop Browsers Windows & MacOS versions Screenshots Generation Responsive Tool
Desktop & Mobile (live)
$39.00 per month
Unlimited testing minutes Desktop Browsers Windows & MacOS versions Screenshots Generation Responsive Tool Real iOS & Android devices Mobile Browsers Mobile DevTools
Team (live)
$25.00 per user / month
Unlimited testing minutes Desktop Browsers Windows & MacOS versions Screenshots Generation Responsive Tool Real iOS & Android devices Mobile Browsers Mobile DevTools Integrations (Jira, Slack, Trello & more) Geolocation testing Local IP for Google Analytics
Enterprise Team (live)
Custom
Includes features of Team plan, plus Advanced Access Control Single Sign-On IP Whitelisting Advanced Local Testing Usage Analytics Priority Support
Desktop (automate)
$129.00 per month
Unlimited Automate users Unlimited testing minutes Desktop browsers & OS Local testing for staging sites All Selenium versions Support for Cypress, TestCafe etc Complimentary for 1 month : Live Team (5 Users)
Desktop & Mobile (automate)
$199.00 per month
Unlimited Automate users Unlimited testing minutes Desktop browsers & OS Local testing for staging sites All Selenium versions Support for Cypress, TestCafe etc Real iOS & Android devices All Appium versions Complimentary for 3 months : Live Team (5 Users)
Enterprise (automate)
Custom
Includes the features of Desktop & Mobile (Automate) plan, plus Advanced Access Control Single Sign-On IP Whitelisting Advanced Local Testing Usage Analytics Priority Support
Free (percy)
Free
Unlimited users Cross-browser support Automatic browser upgrades Responsive visual testing Source Code Integrations 30 days build history
Professional (percy)
$99.00 per month
Unlimited users Cross-browser support Automatic browser upgrades Responsive visual testing Source Code Integrations 1 year build history
Enterprise (percy)
Custom
Includes features of Professional plan, plus Single Sign-On Customer Success Manager 99% Uptime SLA Contract & Service Agreement
Individual (app Live)
$29.00 per month
Unlimited testing minutes Real iOS and Android devices Native device features Natural gestures and interactions Access to app device logs Local testing
Team (app Live)
$25.00 per user / month
Unlimited testing minutes Real iOS and Android devices Native device features Natural gestures and interactions Access to app device logs Local testing Integrations (Jira, Slack, Trello & more) Geolocation testing
Enterprise Team (app Live)
Custom
Includes features of Team plan, plus Advanced Access Control Single Sign-On IP Whitelisting Advanced Local Testing Usage Analytics Priority Support
App Automate
$199.00 per month
Unlimited App Automate users Unlimited automated testing minutes All real mobile & tablet devices Test Native & Hybrid Apps Multiple automation frameworks Secure Local testing All debugging features Test real-world conditions Complimentary for 3 months: App Live Team (5 Users)
Enterprise (app Automate)
Custom
Includes features of App Automate plan, plus Advanced Access Control Single Sign-On IP Whitelisting Advanced Local Testing Usage Analytics Priority Support
Freelancer and Open Source Plans
Free
100 minutes of Live - Desktop & Mobile Only 1 user/account. $12.50 per Month billed Yearly ($19 per Month billed Monthly) Local testing Native browser behaviour Team management Uncompromising security 2000+ real desktop browsers Range of display resolutions Pre-installed developer tools Expert tech support & documentation
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