Need help? Let's talk!
Use the form below for all your pre-sale, customer support, partnership, or any other question – really. Or email us directly: help [at] bricksbuilder [dot] io
You can cancel & refund your subscription at https://my.bricksbuilder.io/#licenses
Most frequently asked questions
You have a question that is not listed here? For technical questions, please take a look at the Bricks Academy. For everything else, send us a message.
What is Bricks?
Bricks is a premium WordPress theme that comes with a built-in visual website builder. Unlike plugins like Elementor, it is not designed to be used with other themes. Instead, it serves as both the theme and the builder for your self-hosted WordPress site, allowing you to design and customize your site visually and in real-time.
Why Is Bricks so fast?
Bricks is carefully crafted, and runs on the latest, most modern Vue.js 3 framework (inside the builder). The frontend uses smart asset loading, clean markup, and some magic :)
Can I try Bricks first?
Yes, you can create your own free Bricks playground account over at try.bricksbuilder.io. The playground runs on the latest Bricks release. If you have any feedback for us, please let us know.
How To create an account?
Your account & license is automatically created after checkout completion. From there you can view & edit your invoice, download any Bricks release, change your password & email address, etc.
How can I upgrade to Bricks Ultimate?
Upgrading and downgrading between subscription plans from your account at my.bricksbuilder.io/#licenses is not a problem.
Switching between a subscription and lifetime plan is not possible from your account as both products are billed differently.
To move from your subscription to the lifetime license, please follow the steps below:
- Log in to your Bricks account
- Visit https://my.bricksbuilder.io/checkout/?id=ultimate to purchase your Bricks Ultimate license
- Once purchased, activate your Ultimate license key on all your Bricks sites, existing and new, as your old license key no longer works after we refunded your subscription.
- Inform us about your Ultimate purchase. We can then issue a full refund for your subscription and cancel it. If the upgrade happens after the 60 day refund period we’ll issue a refund over the remaining value of your subscription.
Can I use Bricks on my client sites?
Yes, of course. You can activate your Bricks license on your own and your client’s websites. You can also restrict the license activation to specific sites in your Bricks account.
Do I need to be a developer?
No. You can visually design your entire site without any coding knowledge. But if you know how to code, you can do even more, such as creating custom elements, etc.
What languages are supported ?
Bricks is currently available in the following languages:
- English
- German
- Portuguese
- Spanish
- Russian
- Japanese
- French
- Italian
- Dutch
- Polish
- Bulgarian
- Simplified Chinese
- Traditional Chinese
- Romanian
- Malaysian
- Finnish
- Swedish
- Slovak
- Slovenian
- Croatian
- Czech
- Turkish
- Hungarian
- Arabic
- Hebrew
- Indonesian
- Korean
- Thai
- Tagalog
- Vietnamese
- Estonian
- Latvian
- Lithuanian
How to get support?
We provide technical support via email. You can get in touch with us by submitting the contact form at bricksbuilder.io/contact.
There is also a forum over at forum.bricksbuilder.io where you can report bugs or ask others for help with anything Bricks-related.
Is there an affiliate program?
We do not have an affiliate program yet. But you can already apply to the Affiliate Program. We’ll be in touch with you once we get closer to launching the program.