Do You Wonder What Your Customers Think of Your Website?
Usability testing is a great way to understand how people browse your website and what problems they may encounter along the way, leading to abandoned carts or poor conversions.
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A Top Rated Website Design Company in Albany NY
See what our clients are saying about our professional web design services.
We’ll Review Your Website Test Results Together
After your website test has been completed, we’ll deliver a full report of our findings and schedule a time to go through the report with you on a live call.
Most of our clients find it easiest to have a live call to discuss the website test results and to come up with a strategy for fixing website bugs and implementing any solutions we’ve outlined from our website tests.Our design services ensure that your website is easy for your team to manage while offering a high quality user-friendly for your audience. With a focus on functionality and performance, your website will be designed to drive engagement and conversions.
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See What Our Website Testing and Conversion Optimization Clients Have to Say About Our Services
“This is the second time that I have ordered from him. By following the first review and suggestions he gave me, my website sales literally tripled. I went from 10 sales a month to over 30 sales after renovating the site. If you find that you are struggling with site success, you need is unbiased review.“
KJ,Online Stereo Equipment Distributions
“Bocain Designs has been an excellent partner for iCabinetry! They completely revamped our website and started us on a journey that has quadrupled our sales so far. We highly recommend Dan and the team at Bocain Designs!”
Keith,iCabinetry
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If you’d prefer to give us a call, you can leave us a voicemail by calling 518-350-9320 and we’ll get back to you as soon as possible.
Have Questions?
What is usability testing? Why is it valuable to my business?
No one likes visiting a slow website, or a site where it’s unclear as to what to do. Usability testing can catch these problems and find ways to solve them. When a website is easy to follow and explore, they generate more leads.
What type of web accessibility testing do you do?
We check your source code for certain “signals” that should be present.
We review your website’s overall usability and how well it is to understand your content.
There are also design elements (contrast, content sizing, behavior) that need to be considered for improving accessibility.
What are the benefits of having a usability test or website audit?
A usability test helps you improve your website’s effectiveness. You will learn about issues with the user experience, on-page content, and the overall structure of the interface design. Fixing these problems will lead to happier website visitors and more leads for your business.
I already have a website and it’s working great, do I need to conduct an audit?
That is up to you. Even if your website is “perfect” and getting “plenty of business” you need to ask yourself a question. Would you like more business? Similar to A/B testing, you never know when you’re leaving traffic or sales on the table. A usability test is never a waste of time.
What does the website audit delivered report look like?
You will receive a multi-page PDF. This document is broken into sections focusing on the user interface, user experience, content analysis, and the technical audit. Screenshots and comments can all be found within this document. Video files will be provided as well.
After the website audit, can you update my website to include your suggestions?
Typically, yes. After reviewing your document, just let us know which adjustments you want to be implemented and we can provide a rate.. This document is broken into sections focusing on the user interface, user experience, content analysis, and the technical audit. Screenshots and comments can all be found within this document. Video files will be provided as well.