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How to Create an Online Order Form in WordPress

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Modabbir Hossen Riyadh
01-Dec-2024
Reading Time: 4 mins
online order form in wordpress

Are you a small business owner looking to take online orders without the hassle of a full eCommerce store?

If you have a small business like a restaurant, local shop, digital service, or products, you don’t need a complete eCommerce store. All you need is to enable your users to place an order simply so that you can reach out to them. By using an order form you can get orders and deliver without making the process difficult.

In this guide, I will show you the easy steps to create an online product order form on your WordPress site. I will show you two ways, one with a payment feature and another without payment, and make everything better for users without needing any complicated e-commerce setup.

Why Create an Online Order Form in WordPress

An online order form will improve the customer experience. Here are some main points on how an online product order form will make ordering simpler, faster, and maybe even error-free for you and your customer.

1. Convenience for Customers

Customers can order from any place and at any time without making a phone call or coming to your place. This is very useful for dealing with customers for custom orders like cakes when need to have details about the size, flavors, delivery dates, and cake text.

2. 24/7 Availability

With an online order form, your business is always open. Customers can place orders at any time, meaning you will not miss any chance of making a sale.

3. Minimize Errors

An online form makes sure the customers fill out all the details required, minimizing human error, which usually happens during orders taken via telephone or by email. You could even have drop-downs that would make selecting options quite easy for them.

4. Better arrangement

You will also store orders placed through online forms in an organized manner, which will make it easier to track and manage them. You can view order details directly from within your WordPress dashboard or integrate the form with tools like WooCommerce for better management.

5. Automated Notifications

Receive auto-email notifications with the details of an order immediately when the order is placed. Saves you from tracking, so that you can deliver orders fast.

6. Better Customer Experience

The simple order form provides a smooth and professional experience for customers. They see the preview of what they are buying and receive confirmation instantly which will make them more satisfied.

7. Mobile-Friendly

The order form would be optimized for mobile devices, allowing your customers to place an order even from their smartphones or tablets.

eCommerce Store vs. WordPress Order Form: Which One is Right for You?

Making a complete eCommerce store can be complicated and take a long time. Also, it would be costly as you may need to purchase premium themes and plugins. For a small business, you may not need to create a lot of product catalogs, manage inventory, set up multiple payment gateways, and handle complicated deliveries. All of that may be overwhelming if you do not need to sell many products online.

In addition, an eCommerce site requires updating, security checking, and general management on an ongoing basis. On the other hand, using a simple order form online is easier and much more affordable. You can allow your customers to place their orders with just a few fields but still customize them for things like cake orders, sizes, and delivery details without going through all the complexity of managing full eCommerce. This is easier, quicker, and far less stressful for small businesses.

Go with eCommerce (Like WooCommerce or SureCart) if you need a complete online store with a lot of products. Choose Order Form by Bit Form when you need a simple, low-cost way to take orders without all the features of a full eCommerce platform.

Easy Guide to Create a WordPress Order Form

Creating a customizable order form for WordPress is easy with this drag-and-drop WordPress form builder plugin. Follow this simple guide to create a personalized cake order form for your website.

Install & Activate Bit Form

First, install the Bit Form plugin on your WordPress site. You can do it from the WordPress dashboard: go to Plugins > Add New and search for “Bit Form” then click “Install Now.” After installation, activate the plugin.

install bitform 1

Create a New Form

After enabling it, go to your dashboard in Bit Form and create a new form. Start with a blank form, or choose a template like the “Order Form.”

create a new forms

Adding Fields to the Form

Now, let’s start designing the form for the cake order. In the Bit Form, use its drag-and-drop functionality to create fields like name, email address, phone number, cake size, event date, and special requests.

Online Order Form in WordPress

You may also create drop-down menus where customers can choose items such as cake flavors or types of frosting. To edit the drop-down options click on the edit icon on the right side.

Online Order Form

You can also take payment with your form. You can add Stripe, PayPal, Razorpay, and Mollie to your form by using the Bit Form payment fields. To add payment features navigate to Bit Form>App Setting>Payments.

add payments fields

Now configure the payment with your own credentials.

configure payments

After configuring the payment setting, drag and drop the specific payment fields to your form and customize your payment option from the right side. In this order form, you can set all four payment gateways but only one payment method will be displayed in the form specifically which one is selected by users and the others will remain hidden.

add payment fields

Note: Payment fields are available in Bit Form pro features. So to get this feature you have to upgrade the Bit Form pro plan. Bit Form is super affordable! Get Bit Form now!

Add order forms to WordPress site

When you’re finished designing, hit Publish. You will get a shortcode that you can copy and paste into any page or post where you want the order form to appear.

copy shortcode

Here is an example of the form that you can build with Bit Form.

wordpress order form

Conditional Logic (Optional)

Bit Form also comes with conditional logic to help display or hide fields based on the user’s response. For example, if a customer selects an option for a “custom cake design,” you might want to show additional fields for custom text or the ability to upload an image of the design. It makes your form dynamic by only asking relevant questions derived from previous inputs.

conditional logic

Integrate with WooCommerce (Optional)

If you already run an e-commerce website using WooCommerce, Bit Form can be integrated to create orders automatically in your WooCommerce dashboard. The integration makes easy to create wordpress e-commerce order form and process payments and manage inventory without manually handling the orders.

Note: Follow this article to integrate WooCommerce with Bit Form and automate your customer orders easily.

How to Set Up Email Notifications with PDF Attachments

When the customer has filled out their order, you’ll want to get a copy of the order details so you can process them. Bit Form allows you to set up email notifications that are triggered once the form is submitted.

You can configure the notification to include a PDF attachment containing all the order details like customer info, cake type, size, special requests, and so on. The PDF attachment will automatically populate with the fields you’ve configured in your order form, ensuring you have all the relevant information in one neat document.

Note: Follow this article to to enable email notification with PDF to get your order notification instantly.

Conclusion

Creating an online order form in WordPress is one of the most easy and powerful ways to enhance your website and improve your sales process. Whether you sell products, take bookings, or process custom orders, Bit Form makes it very easy to build a form that suits your needs.

Follow these easy steps, and you can give your customers a smooth ordering experience without setting up a complex eCommerce website. Ready to get started? Install Bit Form, create your order form, and start collecting orders today!

riyadh
Written by
Modabbir Hossen Riyadh
Technical Content Writer | SEO Specialist

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