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Terms and Conditions at AU99

Welcome to AU99. These Terms and Conditions explain the general rules that apply when you access, register with, or use the AU99 platform.

By using this website, creating an account, or continuing to access any part of the platform, you agree to follow these Terms and Conditions. If you do not agree with them, you should stop using the website and related services.

These terms are intended to help keep the platform fair, clear, and manageable for all users. Players are encouraged to read them carefully before registering, making a deposit, claiming a promotion, or requesting a withdrawal.

1. Acceptance of Terms

By accessing or using AU99, you confirm that you have read, understood, and accepted these Terms and Conditions.

Your continued use of the platform means you agree to follow the current version of these terms, along with any related rules, policies, or promotional conditions that may apply to specific parts of the website.

2. Eligibility

AU99 is intended for adults only. You must be at least 18 years old or the minimum legal age required in your area to access and use the platform.

By registering an account, you confirm that:

  • you are legally allowed to use the platform
  • you are at least 18 years old
  • the information you provide is true and accurate
  • you are using the platform for your own personal use

AU99 reserves the right to restrict, suspend, or close accounts if a user is found to be underage or in breach of eligibility requirements.

3. Account Registration

To access certain features of AU99, players may need to register an account.

When creating an account, you agree to provide accurate, complete, and up-to-date information. This includes any personal or account details requested during the registration process.

It is your responsibility to make sure your account information remains correct. Inaccurate, false, or misleading information may lead to delays, restrictions, or account closure.

4. One Account Per Player

Unless AU99 clearly allows otherwise, each player should maintain only one account.

Creating multiple accounts, duplicate accounts, or accounts under different names may be treated as misuse of the platform. Where this happens, AU99 may review the accounts involved and take action, including restriction, suspension, bonus cancellation, or account closure.

5. Account Security

You are responsible for keeping your login details secure.

This includes your username, password, and any other account access information. You should not share your login credentials with anyone else or allow another person to use your account.

AU99 is not responsible for problems caused by unauthorised use where the correct login details were used. If you believe someone has accessed your account without permission, you should contact support as soon as possible.

6. Deposits and Withdrawals

AU99 offers payment-related features to support account funding and withdrawals. Players are responsible for checking the available payment methods, minimum amounts, and any related conditions before making a transaction.

Deposits and withdrawals are subject to the platform’s operating process, account review requirements, and any promotion-related terms that may apply.

Players should make sure that:

  • payment details are entered correctly
  • the selected payment method is suitable
  • all account information is accurate
  • the minimum required amount is met
  • any applicable conditions are reviewed before proceeding

Failure to follow payment methods instructions or provide correct details may result in delays or rejected transactions.

7. Minimum Payment Amounts

AU99 publicly states a minimum deposit of $10 and a minimum withdrawal of $30 on its payment information page. These amounts may serve as the general starting point for standard transactions, although additional conditions may apply depending on the payment method, account status, or bonus terms.

Players should always review the latest payment details before submitting a deposit or withdrawal request.

8. Promotions and Bonuses

AU99 may offer promotions, bonuses, or limited-time deals from time to time.

All promotions are subject to their own specific terms, and players are responsible for reviewing those conditions before taking part. A promotion may include requirements related to eligibility, timing, account status, deposit conditions, usage rules, or other limitations.

Before claiming or using any offer, players should check:

  • whether the promotion is currently active
  • whether they are eligible to join
  • whether a deposit is required
  • whether any specific conditions apply
  • whether bonus-related terms affect withdrawals

If a promotion is used in breach of its conditions, AU99 may cancel the bonus, remove related benefits, or take further account action where necessary.

9. Verification and Account Review

AU99 may request account verification or carry out account checks where necessary.

This may happen for reasons including account security, withdrawal review, payment confirmation, or general compliance checks. Players may be asked to provide supporting information before certain actions are processed.

If requested information is not provided, or if account details appear inaccurate or inconsistent, AU99 may delay or restrict account activity until the issue is resolved.

10. Fair Use of the Platform

Players are expected to use AU99 fairly and responsibly.

You must not:

  • misuse promotions or bonus offers
  • create false or duplicate accounts
  • provide misleading account information
  • interfere with the website or its normal operation
  • attempt fraudulent, abusive, or unfair activity
  • use the platform for unlawful purposes

If AU99 reasonably believes that an account has been used improperly, the platform may investigate and take action where appropriate.

11. Suspension or Closure of Accounts

AU99 reserves the right to suspend, restrict, or close an account where necessary.

This may happen if:

  • these Terms and Conditions are breached
  • false information has been provided
  • account behaviour raises security concerns
  • promotional abuse is suspected
  • verification requirements are not met
  • platform misuse is identified

Where appropriate, AU99 may also review related account activity before making a final decision.

12. Website Availability and Technical Issues

AU99 aims to keep the platform available and functioning properly, but uninterrupted access cannot always be guaranteed.

From time to time, the website may be affected by:

  • maintenance work
  • technical faults
  • device or browser issues
  • internet interruptions
  • payment processing delays
  • third-party service disruptions

AU99 is not responsible for losses, inconvenience, or failed activity caused by technical interruptions beyond reasonable control.

13. Responsible Gambling

AU99 encourages players to use the platform responsibly.

The public AU99 responsible gambling page states that the platform does not currently offer built-in responsible gambling tools, but support is available for players who feel they need guidance or assistance. Players who feel gambling is becoming difficult to manage should stop playing and seek support as early as possible.

14. Player Responsibility

It is the player’s responsibility to use AU99 in a sensible and informed way.

That includes:

  • reading the relevant platform rules
  • checking payment details before transacting
  • reviewing promotion terms before claiming bonuses
  • keeping account details secure
  • using the platform within personal limits

Using the platform without understanding the related conditions may lead to avoidable issues.

15. Changes to These Terms

AU99 may update, revise, or change these Terms and Conditions from time to time.

Any updated version becomes effective once published on the website, unless stated otherwise. Players should review this page regularly to stay aware of the latest conditions that apply to their use of the platform.

Continued use of AU99 after changes are made may be treated as acceptance of the updated terms.

16. Contact and Support

If you need help with account access, payments, promotions, or general questions about the platform, you can contact AU99 through its public support channels, including Live Chat, Telegram, Facebook, and Instagram.

For urgent account-related matters, direct contact through support is usually the better option.

Final Note

These Terms and Conditions are intended to provide a general guide to how AU99 is used and managed. Players should also review any related pages, including payment information, responsible gambling guidance, and promotional terms, before using specific features of the platform. AU99’s public pages already direct users to review payment rules, promotion conditions, and support information before acting.