Morten Kyng

Aarhus University, Computer Science, Faculty Member

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Address: Aarhus, Central Jutland, Denmark

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Beat Signer

Vrije Universiteit Brussel

Julita Vassileva

University of Saskatchewan

Mansoura University

Victoria University

University of Galway

University of Siena / Università di Siena

Martin Dupras

Bath Spa University

Roshan Chitrakar

Nepal College of Information Technology

Lev Manovich

Graduate Center of the City University of New York

Andrea Valle

Università degli Studi di Torino

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Papers by Morten Kyng

Computer Support for Cooperative Design

DAIMI PB, Aug 1, 1988

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An Information Systems Research Framework for the Organizational Laboratory

This chapter contains section titled: Introduction, Classification of IS Research Methods, A Fram... more

Many to One : Analysis of Information Models for Telemedicine in Patient Centric Perspective

ICT enablement of information sharing and exchange between health employees and citizens across o... more ICT enablement of information sharing and exchange between health employees and citizens across organizations and private homes is one of the mechanisms to enhance patient empowerment. However, heterogeneity of information models and the employeecentric nature of most healthcare systems make information exchange, with a focus on the interests of patients, non-trivial. For example, it is not clear how the free-text and patient initiated interaction features of emerging patient empowering telemedicine can integrate to the many employee centric systems with heterogeneous information models. From the perspectives of enabling patients’ read/write initiatives across health related standards, from a unified interface, we conduct analysis of the following information domains that support: (A) healthcare employees and are specific to formal procedures inside a healthcare scope; (B) patient and care givers and are also specific to formal procedures in a healthcare scope; (C) any group and are...

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Accounting for System Behavior: Representation, Reflection, and Resourceful Action

A clear tension exists between the traditional process-oriented view of interface design and the ... more A clear tension exists between the traditional process-oriented view of interface design and the emerging improvisation-oriented view of interface activity, which arises particularly from sociological investigations of computer-based work. This paper attempts to address this disparity and begin to bridge the gap, focussing on technological foundations and implications, in a way which makes the insights of sociological investigations "real" in computational design. It presents a novel approach to interface architectures, based on the use of explicit, causally-connected self-representations in computational systems. These are treated as "accounts" which systems offer of their own activity. The paper traces some of the consequences of this approach both for system design and interaction, and shows how it addresses current problems in the design of flexible interactive systems.

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Speech Acts on Trial

This chapter contains section titled: Introduction, Themes in the Criticism of Speech Acts, Speec... more

Self-Care Technologies in HCI

ACM Transactions on Computer-Human Interaction, 2015

Many studies show that self-care technologies can support patients with chronic conditions and th... more Many studies show that self-care technologies can support patients with chronic conditions and their carers in understanding the ill body and increasing control of their condition. However, many of these studies have largely privileged a medical perspective and thus overlooked how patients and carers integrate self-care into their daily lives and mediate their conditions through technology. In this review, we focus on how patients and carers use and experience self-care technology through a Human-Computer Interaction (HCI) lens. We analyse studies of self-care published in key HCI journals and conferences using the Grounded Theory Literature Review (GTLR) method and identify research trends and design tensions. We then draw out opportunities for advancing HCI research in self-care, namely, focusing further on patients' everyday life experience, considering existing collaborations in self-care, and increasing the influence on medical research and practice around self-care technol...

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PD Politics and Prospects

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A UTOPIAN experience: On design of powerful computer-based tools for skilled graphic workers

Democracy beyond projects

Interactions, 2016

Cardboard Computers: Mocking-it-up or Hands-on the Future

Design at Work, 2020

... Mock-ups: Advantages and Disadvantages Before we turn our attention to the use of computers i... more

Computers and design in context

Introduction: Design in context (Morten Kyng and Lars Mathiassen). 1. Evolution, not revolution: ... more Introduction: Design in context (Morten Kyng and Lars Mathiassen). 1. Evolution, not revolution: Participatory design in the toolbelt era (Tamara Sumner and Markns Stolze). 2. Computer use by artists and designers: Some perspectives on two design traditions (Colin Beardon, Sue Gollifer, Christopher Rose and Suzette Worden). 3. Three levels of end-user tailoring: Customization, integration, and extension (Anders Mcrch). 4. Design for heterogeneity (Kari Thoresen). 5. What kind of car is this sales support system? On styles, artifacts, and quality-in-use (Pelle Ehn, Theis Meggerle, Odd Steen and Micke Svedemar). 6. Accounting for system behavior: Representation, reflection, and resourceful action (Paul Dourish). 7. Computers in context--But in which context? (TorbjSrn N~islund). 8. Toward a cooperative experimental system development approach (Kaj Grcnbsek, Morten Kyng and Preben Mogensen). 9. Designing stakeholder expectations in the implementation of new technology: Can we ever learn our lessons? (Tom McMaster, Mark C. Jones and Trevor Wood-Harper). 10. Back to work: Renewing old agendas for cooperative design (Jeannette Blomberg, Lucy Suchman and Randall Trigg). 11. Design in groups--And all that jazz (Tone Bratteteig and Erik Stolterman). 12. Speech acts on trial (Jan Ljungberg and Peter Holm). 13. Ethnocritical heuristics for reflecting on work with users and other interested parties (Michael J. Muller). 14. An information systems research framework for the organizational laboratory (Kristin Braa and Richard Vidgen). Contributors' addresses. Index.

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Participatory design in emergency medical service: designing for future practice

We describe our research-its approach, results and products-on Danish emergency medical service (... more We describe our research-its approach, results and products-on Danish emergency medical service (EMS) field or "pre-hospital" work in minor and major incidents. We discuss how commitments to participatory design and attention to the qualitative differences between minor and major incidents address challenges identified by disaster sociologists when designing for major incidents. Through qualitative research and participatory design, we have examined the features of EMS work and technology use in different emergency situations from the perspective of multiple actors. We conceptualize victims in incidents-and particularly in major incidents, where on-site medical assessments is highly incomplete-as boundary objects over which the complex and imperfect work of coordination is done. As an outcome of our participatory design approach, we describe a set of designs in support of future EMS work.

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Design for Heterogeneity

This chapter contains section titled: Point of Departure, Methodology, NetSys—A Brief Overview, T... more This chapter contains section titled: Point of Departure, Methodology, NetSys—A Brief Overview, Telenor and the User Groups, Interpreting the Contents of the Database, Navigating Between Screens, Design Rationale as a Key to Use, Heterogeneous Engineering—Elements of NetSys's Trajectory, Conclusions, Acknowledgments, Notes, References

Requirements for a Software-Intensive Ecosystem for Telemedicine

Worldwide, public authorities are trying to improve uptake, efficiency and interoperability of IC... more Worldwide, public authorities are trying to improve uptake, efficiency and interoperability of ICT support for (telemedical) healthcare services through adoption and enforcement of standards and guidelines, such as IHE XDS and HL7. Furthermore, security concerns are often enforced by requiring services to run inside healthcare VPNs. Finally access control is tailored for authorized healthcare professionals, not citizens. However, closed network solutions along with big and hard to comprehend standards slow down uptake of solutions and access control regimes hold back interaction between initiatives in public and private sectors. With these major challenges in mind, we take inspiration from existing business and software ecosystem approaches and theories and formulate the question: how can we form a dynamic ecosystem of healthcare technology and services in order to allow easier and more flexible development, integration and application of new services, as well as accelerate the adop...

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ECSCW '99 : proceedings of the sixth European Conference on Computer Supported Cooperative Work, 12-16 September 1999, Copenhagen, Denmark

Taking the work out of workflow: Mechanisms for document-centered collaboration.- The Manufaktur:... more Taking the work out of workflow: Mechanisms for document-centered collaboration.- The Manufaktur: Supporting work practice in (landscape) architecture.- Six roles of documents in professionals' work.- AREA: A cross-application notification service for groupware.- Moving out of the meeting room: Exploring support for mobile meetings.- Activity Awareness: Framework for sharing knowledge of people, projects, and places.- The properties of mixed reality boundaries.- The adoption and use of BABBLE: A field study of chat in the workplace.- Meeting at the desktop: An empirical study of virtually collocated teams.- Broadcasting on-line social interaction as inhabited television.- A groupware' s life.- The network communities of SeniorNet.- GestureLaser and GestureLaser Car: Development of an embodied space to support remote instruction.- Exploring support for knowledge management in mobile work.- Dynamics in wastewater treatment: A framework for understanding formal constructs in co...

Bridging the Patient Empowerment Gap of National Healthcare Services with QR Codes

ICT-support plays an important role in the strategies for patient empowerment of most developed c... more ICT-support plays an important role in the strategies for patient empowerment of most developed countries. However, due to a basic setup with closed VPN-like healthcare networks and security mechanisms tailored to healthcare professionals it is often difficult to provide patient controlled ICT-support. We present a case on medication support in a Danish context and propose a simple solution with general applicability. The medication support case: in order to support taking medication a patient may want notifications from personal medicine management system e.g, an electronic calendar. Information can be obtained from the medicine package or from the national service, called Shared Medicine Card (SMC). Once the information is found it must be entered into the electronic calendar by the patient. The functionality of reminding on medicine intake could bring more value to more patients, if it was “automatically” available in the patients environment e.g., through apps in phones and PCs,...

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Computer Support for Cooperative Design

DAIMI Report Series, 1988

Computer support for design as cooperative work is the subject of our discussion in the context o... more Computer support for design as cooperative work is the subject of our discussion in the context of our research program on Computer Support in Cooperative Design and Communication. We outline our theoretical perspective on design as cooperative work, and we exemplify our approach with reflections from a project on computer support for envisionment in design --- the APLEX and its use. We see envisionment facilities as support for both experiments with and communication about the future use situation. As a background we sketch the historical roots of our program --- the Scandinavian collective resource approach to design and use of computer artifacts, and make some critical reflections on the rationality of computer support for cooperative work.

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Utbildning, teknik och produkt: ett nordiskt forskningsprojekt om facklig utveckling av och utbildning i datateknik och arbetsorganisation-specielt text och bildbehandling i grafiska branschen

The UTOPIA project

Bridging the Gap Between Politics and Techniques: On the next practices of participatory design

This paper discusses how we in the participatory design (PD) research community may contribute to... more This paper discusses how we in the participatory design (PD) research community may contribute to the evolution of ICT design 1 practices into something that is much more attuned to people using ICT and to their interests. The main idea is that to do so we need to focus more on issues in the gap between politics and techniques, e.g., project funding, types of users and of use settings, the role of companies and of Intellectual Property Rights and the types of projects we work on. The paper presents material illustrating that impor - tant changes are going on in the dimensions outlined by these issues and argues that these changes create important, new opportunities for PD to contribute to the 'next practices' of ICT design—as well as serious problems. Thus to exploit these new opportunities we need to improve our understanding of the issues involved and to develop new ways of taking them into account when we design and do research projects.

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Computer Support for Cooperative Design

DAIMI PB, Aug 1, 1988

Download

An Information Systems Research Framework for the Organizational Laboratory

This chapter contains section titled: Introduction, Classification of IS Research Methods, A Fram... more

Many to One : Analysis of Information Models for Telemedicine in Patient Centric Perspective

Download

Accounting for System Behavior: Representation, Reflection, and Resourceful Action

Download

Speech Acts on Trial

This chapter contains section titled: Introduction, Themes in the Criticism of Speech Acts, Speec... more

Self-Care Technologies in HCI

ACM Transactions on Computer-Human Interaction, 2015

Download

PD Politics and Prospects

Download

A UTOPIAN experience: On design of powerful computer-based tools for skilled graphic workers

Democracy beyond projects

Interactions, 2016

Cardboard Computers: Mocking-it-up or Hands-on the Future

Design at Work, 2020

... Mock-ups: Advantages and Disadvantages Before we turn our attention to the use of computers i... more

Computers and design in context

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Participatory design in emergency medical service: designing for future practice

Download

Design for Heterogeneity

Requirements for a Software-Intensive Ecosystem for Telemedicine

Download

ECSCW '99 : proceedings of the sixth European Conference on Computer Supported Cooperative Work, 12-16 September 1999, Copenhagen, Denmark

Bridging the Patient Empowerment Gap of National Healthcare Services with QR Codes

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Computer Support for Cooperative Design

DAIMI Report Series, 1988

Download

Utbildning, teknik och produkt: ett nordiskt forskningsprojekt om facklig utveckling av och utbildning i datateknik och arbetsorganisation-specielt text och bildbehandling i grafiska branschen

The UTOPIA project

Bridging the Gap Between Politics and Techniques: On the next practices of participatory design

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