Papers by Karen Mossberger

Policy & Internet, May 14, 2023
The Internet of Things (IoT) has potential to deliver important benefits for IoT users, society a... more The Internet of Things (IoT) has potential to deliver important benefits for IoT users, society and public good. How do citizens feel about sharing data from personal devices compared with “smart city” data collection in public spaces, with government and nongovernmental organizations, and across different situations? What predicts willingness to share their data with government? Through a nationally representative survey of over 2000 US respondents as well as interviews, we explore the willingness of citizens to share their data in various circumstances, using the contextual integrity framework, the literature on the “publicness” of organizations, and public value creation. Across different contexts, from half to 2/3 of survey respondents were willing to share data from their own IoT devices for public benefits, and 80%−93% supported the use of sensors in public places for a variety of collective purposes. Trust in government was significantly related to data sharing and support for smart city data collection. Yet government in the United States is less trusted with this data than other organizations with public purposes, such as nonprofits. Cultivating trust through transparent and responsible data stewardship will be important for future use of IoT data for public good.
Routledge eBooks, Feb 24, 2020
Telecommunications Policy, Feb 1, 2023
Public Administration Review, Oct 17, 2008

International Review of Public Administration, 2009
Natural disasters such as floods, tornadoes, and earthquakes happen everywhere around the world, ... more Natural disasters such as floods, tornadoes, and earthquakes happen everywhere around the world, taking many human lives and destroying untold property. In addition to natural disasters, terrorism has been recognized as another potential disaster in the United States since September 11, 2001. Local government is a first responder in all emergency situations, yet its resources and capacities to deal with these situations are restricted. To effectively respond to dangerous circumstances, local governments need to collaborate by exchanging information and resources with such parties as other local governments, private and nonprofit organizations, nonprofit organizations, and other levels of government. The concepts of coordination and collaboration have been embedded in many national emergency policies for disaster relief and homeland security in the U.S. This exploratory research empirically examines how threat climates are associated with various types of local government collaboration: vertical, horizontal, and cross-sectoral. It has been found that public managers’ perception of threats has a positive effect on collaboration among local governments, but that collaborative strategies vary by government characteristics.

Government Information Quarterly, 2022
Government as a Platform (GaaP) has been advocated in multiple countries, and most research has c... more Government as a Platform (GaaP) has been advocated in multiple countries, and most research has concentrated on collaboration at the national level. In the Russian Federation, universal participation of regional and municipal authorities on the public services platform Gosuslugi.ru. is a priority intended to address regional disparities as well as greater efficiency. Russia serves as a case study to explore the extent to which it possible to use platforms for intergovernmental management - to effectively integrate all regions on a single platform, despite wide differences in capabilities and needs. We examine the case of Gosuslugi.ru through the technology enactment framework (Fountain, 2001). While the literature on platforms emphasizes loose coordination or orchestration, the technology enactment framework suggests that in systems with a high degree of centralization, such as Russia, platforms will be more centralized and top-down. We show the problems a highly centralized approach creates for implementation in the context of wide disparities, but the modularity and adaptability of platforms may also allow for more decentralization through choice and varied levels of participation. An open question is whether such flexibility will be allowed going forward. The technology enactment framework has been used primarily to analyze microlevel behavior within organizations. Considering macro-level institutions such as federalism can enhance use of the technology enactment framework across countries, and this case may have implications for intergovernmental participation on platforms in other nations.
American Political Science Review, Jun 1, 2001
SAGE Publications Ltd eBooks, 2009
Publius, 1999
There is little empirical evidence on whether the federal government learns from policy experimen... more There is little empirical evidence on whether the federal government learns from policy experimenta-tion in the states, the "laboratories of democracy. " Interviews with participants involved in formulating the federal Empowerment Zones/Enterprise Communities program offer ...
... of access (usually at home), some technical skill, and the educational competencies to per ..... more ... of access (usually at home), some technical skill, and the educational competencies to per ... INEQUALITY AND DIGITAL CITIZENSHIP make the case that digital citizenship is central to ... can be partly explained by the influence of online news on civic engagement, stimu-lating ...

Technologists, interested in demonstrating the value of data analytics products to the field of p... more Technologists, interested in demonstrating the value of data analytics products to the field of public policy, argue that analysis of social media sites can provide insights about policy perspectives among the wider public. At its core are assumptions that diverse groups can provide wise answers to social queries, and that governments can utilize crowd-sourcing as a deliberative tool to improve policy decision-making. The use of data analytics for social networking sites like Twitter could inform policymaking if it could identify areas of potential agreement among a diverse group of individuals. This paper uses the De Groot learning model to test the capacity of online crowds to come to consensus about social problems. Using this model, and the Idle No More social movement as a case, this paper examines the degree that Twitter is a "wise" crowd in terms of its structure, meaning it is capable of sustaining an inclusive exchange of information over time. The paper finds that structurally, the Twitter network is the sort that can converge on a topic, however the larger the discussion, the more the network structure will be centralized, meaning small groups can dominate the messaging. However, influential actors change over time, suggesting that network structure may not matter as much as information flows across influential events.
This plenary session is a candid conversation among government leaders and digital government sch... more This plenary session is a candid conversation among government leaders and digital government scholars focusing on how research and practice engagements can address the "wicked" problems of government. Connecting research and practice in the context of digital government is not new and many engagements are quite successful in terms of practical impacts and generated scholarly knowledge. This session will engage discussants in a conversation around working across sectors and disciplines to address the complex and challenging issues facing governments all over the world while producing meaningful practice results and research value.
Oxford University Press eBooks, Dec 10, 2012
Oxford University Press eBooks, Dec 10, 2012
What follows is a summary of the key findings of a random telephone survey of 1,261 adult Cuyahog... more What follows is a summary of the key findings of a random telephone survey of 1,261 adult Cuyahoga County residents, designed to provide information regarding the extent of broadband Internet adoption and use by the county's residents.

Urban Affairs Review, Aug 13, 2012
While current federal programs for broadband have invested heavily in rural infrastructure, signi... more While current federal programs for broadband have invested heavily in rural infrastructure, significant disparities in Internet use remain in urban areas, where broadband networks are available. The success of the national broadband plan and federal policy require understanding barriers to Internet adoption, including persistent inequalities in urban areas. Analysis of a random sample telephone survey in the city of Chicago merged with census tract–level data finds that neighborhood-level factors such as segregation and concentrated poverty influence the reasons why residents do not have home Internet access, as well as individual-level factors. Interactions demonstrate differential effects of age across racial and ethnic groups, and the amplification of disparities in access in segregated neighborhoods, especially for Latinos in gateway immigrant neighborhoods. Place effects need to be taken into account in further research and theory on technology inequality, and in public policy as well.
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Papers by Karen Mossberger