Dynamics 365 and Power Platform Consultancy

ARO’s Dynamics 365 consultancy unlocks the full potential of Microsoft’s ERP and CRM, offering tailored solutions and expert guidance for impactful implementation.

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Microsoft Dynamics 365 is a powerful suite of ERP and CRM tools that offer unparalleled potential for business transformation. However, its complexity often necessitates expert guidance. Dynamics 365 consultancy involves working with experts to configure, customise, and integrate the platform to meet your business needs while maximising ROI.

ARO’s consultancy services cover everything from hands-on workshops to deployment and integration, ensuring your Dynamics 365 solution is practical, scalable, and results-driven.

Reseller of the Year
Cloud Services Partner of the Year

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Managed support. Only Better.

Customer satisfaction is an important KPI for our business and these statistics show how we performed in June 2026.

Case Studies
99%

Customer Satisfaction

95%

Incident Resolution SLA

96%

Incident Response SLA

99%

Resolved within 5 days

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Our Dynamics 365 consultancy simplifies implementation, helping you maximise Microsoft’s ERP and CRM tools with tailored solutions to streamline workflows, enhance customer experiences, and modernise operations.

  • Hands-on Workshops: ARO consultants work with you to identify opportunities to optimise operations, enhance customer engagement, and streamline workflows.
  • Customising Dynamics 365: We analyse your unique needs and create bespoke configurations to align Dynamics 365 with your business goals.
  • Seamless Integration: We ensure Dynamics 365 integrates smoothly with other Microsoft tools like Power Platform and third-party applications to deliver a unified solution.
  • Data-Driven Decision-Making: By configuring the system for better reporting, we empower your team to make smarter, faster decisions.

Our consultancy services span the entire lifecycle of your Dynamics 365 journey: from understanding your goals and planning implementations to deployment and post-launch support. With our expertise in Power Platform, we also help you leverage low-code tools to create custom apps, workflows, and dashboards that enhance your Dynamics 365 experience.

Accelerate Your Dynamics 365 Success:

  • Streamline Sales Cycles: Empower your team with tools to close deals faster and more effectively.
  • Personalise Customer Experiences: Gain deeper insights into customer behaviour, preferences, and needs.
  • Modernise Operations: Transform supply chain and financial management with cutting-edge solutions.

Why ARO for Cloud Professional IT Services?

These certifications highlight our commitment to rigorous information security, data protection, and quality management. They assure clients that our cloud solutions uphold the highest standards, safeguarding sensitive information effectively.

01

Support from Dedicated Cloud Experts

Our support portal allows you to log issues for rapid resolution by one of our specialist cloud technicians.

02

An Experienced IT Support Provider

We support over 50,000 end users with Cloud and IT services for some the UK’s largest companies, including FTSE 100 companies, law firms and broadcasters.

03

Accredited Microsoft Solutions Partner

We stay at the forefront of cloud technologies by being acknowledged as a Microsoft solutions partner in 5 key areas. Additionally, our cloud team have obtained a total of 61 Microsoft accreditations.

04

Tailored IT Support Solutions

We offer customised IT support services designed to meet the unique needs of your organisation. Whether you’re transitioning from another IT provider or managing an in-house IT team, our solutions are crafted to ensure a smooth and efficient process.

05

Seamless Onboarding and Business Continuity

Our onboarding process focuses on maintaining business continuity. We collaborate closely with your team to understand your specific requirements, ensuring a seamless integration of our services while optimising your IT infrastructure to support your business objectives from day one.

06

Security and Compliance

ARO maintains top-tier security with ISO 27001, ISO 27018, ISO 27017, ISO 9001, and Cyber Essentials Plus accreditations.

ARO are our go-to organisation for a number of IT/Digital improvements that we’ve made over the past few years, providing advice and assistance on a wide range of projects. In the past 5 years, the charity has gone from being very paper based to adopting Office 365, MS Teams (including a phone system) and using Sharepoint, all of which have only been possible with ARO’s help and expert guidance.

- Cerebral Palsy Cymru

Dynamics 365 and Power Platform Consultancy FAQs

01What is Dynamics 365?

Microsoft Dynamics 365 is a cloud-based platform combining ERP and CRM capabilities to streamline business processes, improve customer engagement, and drive data-driven decision-making.

02Is Dynamics 365 a CRM or ERP?

Dynamics 365 encompasses both CRM and ERP. This makes it a comprehensive solution for managing customer interactions while also providing tools for app development and data analytics.

03How does Dynamics 365 consultancy benefit my business?

Consultancy ensures your Dynamics 365 implementation is tailored to your specific needs. It helps reduce complexity, optimise costs, and maximise the platform’s value for your organisation.

04What is the Power Platform, and how does it work with Dynamics 365?

The Power Platform includes Power Apps, Power Automate, Power BI, and Power Virtual Agents. These low-code tools work with Dynamics 365 to create custom apps, automate workflows, and generate actionable insights.

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