Apricorn questions & answers

Creates copies of files, applications and emails
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Question by Guest
674 views
3

I had to purchase a new laptop going from a Lenovo to an almost identical Lenovo. Best Buy sold me your cable to transfer from old hard drive to new laptop, however your software is saying it can't find a drive. It is visible in Windows Explorer however and I can click and see data, so curious why your wizard isn't finding it.

R
Answer by Robert Polubinski

The one thing I could possibly think why the hard drive isn't detected is because of compatibility or lack of support for that particular drive.


Unfortunately, I couldn't find another version of EZ Gig updated for newer versions of Windows, which this could be a problem as well.


Try running it in compatibility mode. Right click the main icon and then choose Properties > Compatibility. From the drop down list, select Windows XP or even 7.

J
Question by Jos
688 views
4

I got the message that EZ does not get exclusive reading permission on Windows 7. Booting from the CD gives the message: Starting EZ, but further noting happens.

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Answer by Robert Polubinski

If you've received that issue, then it means the software was launched without Administrative rights. To do this, I recommend installing the software to your computer, then right click the executable file and choose Run As Administrator. This will ensure the good functionality of your application. Keep in mind that the above command requires an Administrator user to be logged at the time of running.

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