They look like cheats. They've not once but twice sent over a pop up for a 1 month free trial of their absurdly expensive 1-week AI add on function and the funny thing is when you sign up for that, they charge your account immediately deducting full charge what was supposed to be a free trial. Escalated this matter but there was radio silence form their team. Apple should actually have some form of customer grievance redressal on this as they leave everything at the mercy of these unscrupulous developers. Has left a very bitter taste in my mouthEdit update: they've ghosted me after publicly responding that they're checking. No response. No follow up as promised. It's pretty pathetic. The whole we're getting back to you was purely damage control optics. I'm confident now that they're running a scam in the garb of an app
Hi Ashwin,Thank you for taking the time to share all these details. We appreciate how clearly you explained what happened. I just responded to your email as well, so please check your inbox when you have a moment.The charge definitely shouldn’t have been applied during the free trial, and I completely understand how frustrating this must have been for you. We’re now looking into what went wrong in your specific case to make sure this doesn’t happen again, and of course, to sort things out for you.Thanks again for bringing this to our attention and giving us the chance to investigate and make things right.