AJIO Online Shopping App

Name: AJIO Online Shopping App
Rating: 4.7 (495914 reviews)
Author: Reliance Retail Private Limited

Handpicked Curated Fashion

Only for iPhone

Free

496k Ratings
Age Rating

4+
Years
Category

Shopping
Developer

Reliance Retail Private Limited
Language

EN
English
Size

238.9
MB

iPhone

WELCOME TO YOUR AISE OF STYLE We get it—you live and breathe fashion, and the thrill of online shopping is your jam. AJIO is here to keep your style game strong no matter where you are. Whether it’s on-trend clothing, killer footwear, must-have accessories, beauty and personal care essentials, the latest tech gadgets, or contemporary home furnishing & décor — AJIO's got your back. We know you’re busy, so we keep it snappy. Our curated fashion experience guarantees high-quality products that make your life easy and stylish. No more waiting for sales—We bring you fab finds online and the best of trends at lowest prices every day. Shop whenever you want and enjoy free delivery* Trendsetter alert: AJIO’s collection is fashion-forward, showcasing the freshest designs for men & women, from around the globe. Wardrobe woes? Solved! AJIO’s exclusive online shopping experience includes top international brands you wouldn’t find anywhere else, along with high-quality labels that are unique and on-trend, presenting head-to-toe style solutions for men, women and kids. Craftsmanship meets cool: Our Indie collection supports artisans, blending tradition with contemporary vibes. If you’re looking for authentic ethnic clothes and high-quality products, look no further. World-class brands: Get access to a range featuring the largest and exclusive international brands like ASOS, H&M, GAP, Superdry, Armani Exchange, Nike, Puma, Adidas, Muji and a lot more! Curated collection just for you: Our capsule collections are handpicked to elevate your personal look, no matter the occasion. Shop a trending fit for every mood and find the perfect product at lowest prices. Tech-savvy & stylish: Because your gadgets should look as good as you do, we offer the best in electronics, tech accessories and gadgets. Beauty for every you: From skincare to haircare, makeup to grooming must-haves, luxe international beauty brands, we’ve got you covered. Shop easy: Enjoy free delivery on your first purchase* and a 15-day hassle-free return policy when you indulge in online shopping on AJIO. Download & Go: Get the AJIO app and experience the best of fashion, tech, beauty and trends. Wherever you are, your next look is just a tap away. Get, set, shop!

Ratings & Reviews

4.7

out of 5

496k Ratings

My item which I have paid in advance
27/12/2024

Diki Ongmu Sherpa
I had ordered a boot from AJIO and there was no cash on delivery so I paid through UPI and when I checked in my order bag it’s showing empty and I contacted the customer care of AJIO so one lady had a conversation with me and I told my problem to her and after that what she said was it had been refunded and I am shocked that I haven’t cancelled nor told to refund because I wanted the parcel and was waiting for it to be delivered so I told that girl I want my parcel but then also she said that the item has been refunded and again I said I haven’t refund nor cancelled my item again she said the money has been refunded but still the money has not been refunded till yet and I’m very dissatisfied and disappointed with this app and the lady who talked to me over the phone she behaved very rudely and I haven’t expected this type of behaviour from this app and the money has not been refunded till yet and while I was on the line talking to her she hung up the call very badly and again I am trying to contact the customer care of AJIO but no one is responding till yet..so guys please be aware of this app this app was not this before but now I’m very disheartened and my money has not been refunded till yet. Please I hope you will look after this immediately I wanted my parcel,and I haven’t cancelled nor refunded but the lady herself refunded my payment but still the money hasn’t been refunded…..
My item which I have paid in advance
27/12/2024

Diki Ongmu Sherpa

I had ordered a boot from AJIO and there was no cash on delivery so I paid through UPI and when I checked in my order bag it’s showing empty and I contacted the customer care of AJIO so one lady had a conversation with me and I told my problem to her and after that what she said was it had been refunded and I am shocked that I haven’t cancelled nor told to refund because I wanted the parcel and was waiting for it to be delivered so I told that girl I want my parcel but then also she said that the item has been refunded and again I said I haven’t refund nor cancelled my item again she said the money has been refunded but still the money has not been refunded till yet and I’m very dissatisfied and disappointed with this app and the lady who talked to me over the phone she behaved very rudely and I haven’t expected this type of behaviour from this app and the money has not been refunded till yet and while I was on the line talking to her she hung up the call very badly and again I am trying to contact the customer care of AJIO but no one is responding till yet..so guys please be aware of this app this app was not this before but now I’m very disheartened and my money has not been refunded till yet. Please I hope you will look after this immediately I wanted my parcel,and I haven’t cancelled nor refunded but the lady herself refunded my payment but still the money hasn’t been refunded…..
Refund
07/01/2025

Zesha45
I have done a return and I attached my bank account while doing this cancellation of the order . It’s not possible to cancel a cash on delivery order with adding the bank details. After 3-4 days when I haven’t get my refund I connected to customer care service. They said I have not attached any bank details while doing this cancellation, but how could we possible that doing a cancellation of COD product without any bank details? They are just making me. Asked me to attach my bank details and the screenshot of the order and to mail on customer care mail ID provided by them by the several times, sending the mails and connected to them. They said that there is issue with your bank details. Please provide us your bank details through your email. Have done more than 40 to 50 emails, whenever I connect to customer care, they are saying th that refund is declined. Please send a mail after the all happens. They have send my refund to AJIO cash. I have several time requested them to transfer my cash to my bank account, but this is they are just giving me dates and dates more dates that it will be happen, but it’s not happening. They are just giving reasons it’s a fraud. Don’t trust this app anymore, they all make you fool. And the one more thing while doing the review on this app, they just asking to submit a detail and if you submit any of your nickname, it’s showing that this is taken by someone. Please try with an another day. This is also a scam for not showing the negative on their app.
Refund
07/01/2025

Zesha45

I have done a return and I attached my bank account while doing this cancellation of the order . It’s not possible to cancel a cash on delivery order with adding the bank details. After 3-4 days when I haven’t get my refund I connected to customer care service. They said I have not attached any bank details while doing this cancellation, but how could we possible that doing a cancellation of COD product without any bank details? They are just making me. Asked me to attach my bank details and the screenshot of the order and to mail on customer care mail ID provided by them by the several times, sending the mails and connected to them. They said that there is issue with your bank details. Please provide us your bank details through your email. Have done more than 40 to 50 emails, whenever I connect to customer care, they are saying th that refund is declined. Please send a mail after the all happens. They have send my refund to AJIO cash. I have several time requested them to transfer my cash to my bank account, but this is they are just giving me dates and dates more dates that it will be happen, but it’s not happening. They are just giving reasons it’s a fraud. Don’t trust this app anymore, they all make you fool. And the one more thing while doing the review on this app, they just asking to submit a detail and if you submit any of your nickname, it’s showing that this is taken by someone. Please try with an another day. This is also a scam for not showing the negative on their app.
Worst app and customer care service
21/04/2025

Ajio the worst app
I ordered a pair of nike flip flops and it came a size bigger so i exchanged it on the day of delivery itself, i was expecting the pickup guy on the date it was showing on the app but the pickup guy never showed up so i waited and raised a complaint and the customer care service told me to be patient as the pickup is delayed and i did so, after i again registred a complaint on the 7 th day of delivery and the same happend then 10 days passed and like before i raised a complaint again so now the customer care person said that the exchnage time period is over and the item cant be exchanged i mean i did my part by putting it for exchange on the app i also followed up with multiple complaints of my exchnage order neither being delivered nor picked up, i also tried returning the product but the customer care support isnt worth a penny they tell me to remain patient keep me on hold and cut the call from their side . It has been 20 days since my order was put on exchange then 7 days later for return but neither of them 2 has been done, this was never expected from such a big brand Being it owned by jio, i wouldnt suggest anyone to buy from Ajio and i will even circulate this incident with my circle and even if this issue isnt resolved ill be forced to go to the higher authorities and make them pay a hefty price for this, again worst customer experience, worst customer care service, my money is still stuck
Worst app and customer care service
21/04/2025

Ajio the worst app

I ordered a pair of nike flip flops and it came a size bigger so i exchanged it on the day of delivery itself, i was expecting the pickup guy on the date it was showing on the app but the pickup guy never showed up so i waited and raised a complaint and the customer care service told me to be patient as the pickup is delayed and i did so, after i again registred a complaint on the 7 th day of delivery and the same happend then 10 days passed and like before i raised a complaint again so now the customer care person said that the exchnage time period is over and the item cant be exchanged i mean i did my part by putting it for exchange on the app i also followed up with multiple complaints of my exchnage order neither being delivered nor picked up, i also tried returning the product but the customer care support isnt worth a penny they tell me to remain patient keep me on hold and cut the call from their side . It has been 20 days since my order was put on exchange then 7 days later for return but neither of them 2 has been done, this was never expected from such a big brand Being it owned by jio, i wouldnt suggest anyone to buy from Ajio and i will even circulate this incident with my circle and even if this issue isnt resolved ill be forced to go to the higher authorities and make them pay a hefty price for this, again worst customer experience, worst customer care service, my money is still stuck
This is the worst app ever, and I’m pretty sure not many of you even use it.
06/09/2024

Joshua Pidugu
And for those who are planning to use it.This is the worst app ever—avoid it at all costs, or you'll end up getting scammed. I started using this app a few weeks ago, and from the start, I disliked the interface. The products they send are nothing like what’s shown in the pictures. I placed an order worth around 3.5k, and most of the items were defective and of poor quality, so I had to return them. Here's the catch: they don’t offer exchanges, only returns, and the refund is added to your app wallet. I thought using the wallet would be quicker than a bank transfer, but that was my biggest mistake. Now, my refund is stuck in the wallet. Last week, I made another purchase for 4k, using 2.5k from my wallet, and once again, the experience was terrible. One of the items I ordered, a 3-piece set, arrived incomplete with only one piece. Since it's not a complete order, I can't return it. When I contacted customer service, which is awful by the way, they promised a resolution in six days. After seven days, I called again, and they had no updates, just told me to wait another six days. It seems like they're trying to make me miss the return window. Once this issue is resolved, I’m deleting this app and will never use it again, nor recommend it to anyone. The interface is so poorly designed that even finding customer service contact information is a hassle.I shop a lot online and have never had issues with other apps—even smaller brands like PowerLook are better than this one.
This is the worst app ever, and I’m pretty sure not many of you even use it.
06/09/2024

Joshua Pidugu

And for those who are planning to use it.This is the worst app ever—avoid it at all costs, or you'll end up getting scammed. I started using this app a few weeks ago, and from the start, I disliked the interface. The products they send are nothing like what’s shown in the pictures. I placed an order worth around 3.5k, and most of the items were defective and of poor quality, so I had to return them. Here's the catch: they don’t offer exchanges, only returns, and the refund is added to your app wallet. I thought using the wallet would be quicker than a bank transfer, but that was my biggest mistake. Now, my refund is stuck in the wallet. Last week, I made another purchase for 4k, using 2.5k from my wallet, and once again, the experience was terrible. One of the items I ordered, a 3-piece set, arrived incomplete with only one piece. Since it's not a complete order, I can't return it. When I contacted customer service, which is awful by the way, they promised a resolution in six days. After seven days, I called again, and they had no updates, just told me to wait another six days. It seems like they're trying to make me miss the return window. Once this issue is resolved, I’m deleting this app and will never use it again, nor recommend it to anyone. The interface is so poorly designed that even finding customer service contact information is a hassle.I shop a lot online and have never had issues with other apps—even smaller brands like PowerLook are better than this one.

Bug Fixes & Performance Various bug fixes, crashes resolved & UI improvements for a smoother experience

Version 9.46.2 18 May

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: Reliance Retail Limited
Size: 238.9 MB
Category: Shopping
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.
Location: This app may use your location even when it is not open, which can decrease device battery life.
Languages: English
Age Rating: 4+

4+

Learn More

Contains
Advertising
User-Generated Content