Queen Elizabeth 2 4 stars

Customer review rating (ALL Rating) 4.3/5 1,945 reviews

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Queen Elizabeth 2 - Image 1
Queen Elizabeth 2 - Image 2
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Mina Rashid, Bur Dubai, 6769 DUBAI, United Arab Emirates

Description

Hotel extras

  • The only floating hotel in Dubai

  • Iconic ocean liner with a storied past spanning 50 years

  • A wide selection of distinct rooms and suites

  • Indulgent gastronomic experiences

  • One-of-a-kind meeting and wedding venues

Our accommodation(s)

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Hotel location

Queen Elizabeth 2

Mina Rashid, Bur Dubai
6769 DUBAI
United Arab Emirates

GPS:25.26206, 55.281541

Telephone
Fax +971 4 526 8888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,945 reviews

Customer review rating 3.5/5

Virginia V. Couples - Confirmed reviews ALL

Enjoyed the history of the ship but I feel the rooms are very standard

Dear Virginia V., Thank you for your feedback. We are pleased to hear that you appreciated the history of the ship. We understand that the room experience may not have met your expectations, and we continually strive to enhance our guests' comfort and satisfaction. Best regards, QE2 Management Team

Customer review rating 3.5/5

Ian J. D. Families - Confirmed reviews ALL

Staff friendly and very helpful; pool little limited; food good; room fine though beds uncomfortable; signage to places difficult to find (eg gym and pool).

Dear Ian J. D., Thank you for your feedback regarding your recent stay. It is encouraging to hear that you found our staff friendly and helpful. We appreciate your comments about the beds, signage, and your insights will be taken into consideration for future improvements. From the decks of history, QE2 Management Team

Customer review rating 4.0/5

Vernon P. Friends - Confirmed reviews ALL

Would have liked the option to upgrade room as the z bed we were given for a room shared by 3 adults. This was reported on 3 occasions with no follow up.

Dear Vernon P., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed the unique experience and found our staff accommodating. We apologize for the lack of follow-up regarding the room upgrade request, and we appreciate your feedback. Best regards, QE2 Management Team

Customer review rating 4.0/5

Carl R. Couples - Confirmed reviews ALL

One night stay in Capt room, which had a sea view. Room was great but a little hard to find. The elevator closest to our room wasn't working. We did the tour of the boat which was good but a little hard to understand (accent). Some of the information given in the tour was incorrect - we fact checked it afterwards. Had dinner at Lido Restaurant which was fine - typical buffet. We went to look at the Pavilion Restaurant but it was cold dark and deserted...apart from the one guy manning the bar. The pub quiz/bingo was great fun! Breakfast at Lido was okay. They provided gluten free bread for my wife but nothing else. Checkin and out was slow. They need more people on the desks or a quicker process. Overall we really enjoyed our stay but there is room for improvement.

Dear Carl, Thank you for taking the time to share such detailed feedback following your recent stay at the Queen Elizabeth 2. We are pleased to know that you enjoyed your Captain’s Room, the sea view, the pub quiz/bingo, and the overall experience onboard. It is also wonderful to hear that the heritage tour and your dining experiences contributed positively to your stay. At the same time, we sincerely apologize for the inconveniences you faced, particularly regarding the slow check-in and check-out process, the elevator issue, limited breakfast options, and the accuracy of some tour information. Your comments have been shared with the relevant teams, and we are actively working on improving staffing levels, service efficiency, breakfast variety, and the quality of our tour content to ensure a smoother and more enjoyable experience for all our guests. We truly appreciate your constructive feedback, as it helps us improve our services. We hope to have the pleasure of welcoming you back to the QE2 and providing you with an even better experience in the future. Warm regards, The Queen Elizabeth 2 Team

Customer review rating 5.0/5

Frank P. Couples - Confirmed reviews ALL

Wanted to spend a night on the QE2 for 51 years. Also enjoyed the tour of the ship.

Dear Frank P., Thank you for sharing your experience with us. We are delighted to hear that you fulfilled a long held dream of spending a night on the QE2 and enjoyed the ship's tour. Your satisfaction is our utmost priority, and we appreciate your kind words. From the decks of history,   QE2 Management Team

Other web-users rate our hotel

  • 965 reviews 6.9/10 Location
  • 2,126 reviews 6.8/10 Room
  • 2,815 reviews 7.6/10 Service
  • 42 reviews 7/10 WiFi
  • 892 reviews 5.1/10 Comfort
  • 780 reviews 8.6/10 Breakfast
  • 665 reviews 6.4/10 Cleanliness
  • 616 reviews 5.1/10 Amenities

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