Alice

ALICE is an accurate hotel management solution specially designed to enhance the operational experience, improve satisfaction levels and take care of onboarding guests.

It enables managers to connect various departments within their hotels on a single platform, facilitating cross-departmental transparency and streamlined communication. Moreover, reporting tools equipped within the same allows hotel owners and managers to get a detailed understanding of what is happening within their premises. With Alice, management gets to make sure that complaints from individual guests are taken care of by a professionalist, reducing the overall resolution time. It also includes a guest messaging service that enables hotels to send automated text messages to guests about pre-arrival dates, check-in times, and other relevant information. Users can maintain their hotels easily by identifying, assigning, and tracking rooms or equipment related issues and fixing those as soon as they get reported. The platform can also be used to take care of housekeeping and service delivery to achieve operational excellence.