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Accessibility statement

At AIOPSGROUP, a valantic company we are committed to ensuring digital accessibility for all users. Our ongoing efforts aim to provide an inclusive and user-friendly experience that aligns with the principles of universal design and benefits everyone.

Our digital accessibility team assesses our digital properties based on established best practices and supports us to create exceptional, inclusive customer experiences continuously.

Compliance standards

Our website strives to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, ensuring that our digital products and services meet accessibility benchmarks globally. This compliance applies to all public-facing pages and customer support tools, excluding internal or archived content.

Measures to support accessibility

To achieve and maintain accessibility, we implement the following:

  • Regular audits of digital content and functionality using monitoring tools and manual testing by accessibility experts.
  • Integration of accessibility best practices throughout design, development, and maintenance phases.
  • User testing with individuals who rely on assistive technologies such as screen readers, voice recognition software, and alternative input devices.
  • Ongoing staff training to enhance knowledge and expertise in accessibility.

Accessibility tools and technologies

At AIOPSGROUP, a valantic company we are committed to delivering an accessible and inclusive digital experience. To ensure compliance with accessibility standards and to support users with disabilities, our website is built and tested using the following tools and technologies:

Assistive technologies

We test compatibility with widely used assistive technologies to ensure a seamless experience for all users, including:

  • Screen Readers: NVDA, JAWS, VoiceOver, TalkBack
  • Screen Magnifiers: Tools for users with low vision
  • Keyboard Navigation: Testing for full functionality without a mouse

Testing and evaluation tools

We employ a combination of automated and manual testing tools to identify and address accessibility issues:

  • Automated Tools: Qualibooth
  • Manual Testing: Conducted by accessibility experts and users with disabilities using assistive technologies

Web technologies

Our website is built with modern technologies and frameworks to support accessibility:

  • HTML5: Semantic HTML to ensure compatibility with screen readers
  • CSS3: Proper styling with adherence to contrast and responsive design standards
  • JavaScript: Used with accessibility best practices to create dynamic, interactive features
  • ARIA (Accessible Rich Internet Applications): Enhancing dynamic content accessibility

By integrating these tools and technologies, we aim to create an inclusive digital environment for all users. If you encounter any accessibility barriers, please contact us through the form below.

Compatibility

Our website (www.aiopsgroup.com) has been designed to ensure compatibility with assistive technologies and the latest two versions of major browsers, including Chrome, Firefox, Safari, to provide an inclusive experience for all users.

The site supports commonly used screen readers, such as:

  • NVDA
  • JAWS
  • VoiceOver (for macOS and iOS)
  • TalkBack (for Android)

Additionally, it is optimized for use with other assistive tools like keyboard navigation, magnifiers, and switch devices, ensuring accessibility for individuals with a range of abilities and preferences

Our website (www.aiopsgroup.com) may not display optimally in Internet Explorer 10, Edge or older browsers.

Feedback mechanisms

We welcome your feedback on the accessibility of our website. For more information about our accessibility initiatives or in case you encounter any accessibility barriers, please contact us using one of the following options:

We are committed to addressing accessibility issues promptly. Expect a response within 5 business days.

Regulatory oversight

We follow recognized accessibility standards and guidelines, including:

  • WCAG 2.1/2.2: Web Content Accessibility Guidelines
  • EN 301 549: European Accessibility Standard
  • ADA/Section 508: US Government Accessibility Standards

This accessibility statement was created following the requirements of the European Accessibility Act (EAA), which adheres to the regulatory frameworks of relevant local authorities as well as other applicable anti-discrimination laws.

Date of Issue

Accessibility is an ongoing process. This statement was issued on December 13, 2024. It was last updated on January 5, 2025.

accessibility by AIOPSGROUP