Customer stories

How teams bring AI into their everyday work.

Industry

E-commerce & retail
Sales scheduling with Aident.
New estimate bookings, in the calendar the sales team already uses.
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Health & wellness
Building a CRM around shared case context.
A website agent supports the CRM build, with case coordination still in pilot.
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UPEL
Education
Turning conversations into family insights.
Selected WeChat conversations become structured reports for family care.
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Advertising & marketing
Social conversations. Better travel content.
Customer leads, social listening and travel content with Mates.
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Manufacturing
From a floral website to overseas prospecting.
Building an independent website and CRM, with agents supporting overseas prospecting.
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Industrial manufacturing
From sales requirements to production.
Keeping customer specifications connected across sales, orders and production.
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Natural ingredients & global trade
Industry context for talent and prospect research.
Industry-focused talent research, customer leads and outreach with Mates.
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Home & local services
Connecting local hiring with job interest.
A regional team uses Mates’ customer leads agent to find hiring prospects in Changsha and Yueyang.
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Resale & recycling
Find the intent behind resale conversations.
A customer leads agent connects seller intent and buyer demand with the next service conversation.
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Real estate
Turn property questions into a consultation.
Finding overseas property prospects around Dubai, Abu Dhabi and wider asset-planning needs.
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