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where do users drop off? prioritize

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Worked for 4m 02s

CSV mapping is where activation dies. Deploy `b7c91e` at 09:13 pushed `mapping_error: unrecognized_header` from 0 to 312 this week, and `src/components/ImportWizard.tsx:142` still rejects renamed Salesforce columns after the schema change. 42 trial teams are stuck, and 2 already have billing info on file.

  • `mapping_error: unrecognized_header` fired 312 times after deploy `b7c91e`.
  • `src/components/ImportWizard.tsx:142` still treats renamed Salesforce columns as invalid.
  • 42 trial teams are blocked; 2 already added billing info, so the fix is more than a UX tweak.

Evidence

SignalCountFirst seenDeploy / file
`mapping_error` 312 today 09:13 `b7c91e` · `ImportWizard.tsx:142`
`import_started` 4,190 week start normal volume, higher stalls
`mapping_completed` 1,540 today 09:40 Salesforce exports lagging
`dashboard_created` 1,630 today 10:05 first dashboard never reached
`paid_account_created` 430 today 10:30 2 billing-ready teams trapped

Suggested changes

  • ✓ PR #187 open — one-line preset fix.
  • ⧗ needs your review — verify the Salesforce mappings.
  • ◻ resend 42 invites (draft ready) to the stuck teams.

Opened PR #187 for import presets and a resend draft for the stuck teams.

Edited import-funnel-6b7c91e.md +188 -71
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We stopped arguing about onboarding. The agent found the CSV import drop-off and opened the preset PR.
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A bad deploy hit checkout, and we knew which paid accounts were affected before support woke up.
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Stripe failures turned into a dollars-at-risk list, recovery emails, and a fix instead of a dashboard hunt.
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