Cate Jerram

University of Adelaide, Business School, Faculty Member

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Cate researches human aspects of technology implementation, with focus on cybersecurity, smart cities, and education. Cate is a qualitative systems researcher who loves working in interdisciplinary teams. She also loves mentoring and teaching her fields of interest, particularly research and research skills.

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Noel B. Salazar

KU Leuven

Javier Díaz Noci

Pompeu Fabra University

Steffen Boehm

University of Exeter

Armando Marques-Guedes

UNL - New University of Lisbon

Gary Feinman

Field Museum

Simon Springer

The University of Newcastle

Carlos A. Scolari

Pompeu Fabra University

Harry Cleaver

The University of Texas at Austin

J.-C. Spender

Kozminski University

Veena Das

Johns Hopkins University

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Papers by Cate Jerram

Using Actions and Intentions to Evaluate Categorical Responses to Phishing and Genuine Emails

While many studies have investigated people’s susceptibility to phishing emails, little attention... more While many studies have investigated people’s susceptibility to phishing emails, little attention has been paid to how behavioural responses translate into overall intent when users are not informed they are undertaking a phishing study. This paper examines how well the quantitative multiple-choice categorisation used in such studies reflects the underlying reasoning of the users. The results of a role play scenario in which 117 participants were asked to manage 50 emails are presented. The users’ multiple-choice actions were recoded based on their response to the question, “What aspect of this email influenced your decision?” using the Action-Intention Email Response Framework. According to this framework, intention incorporates the use of security-based reasoning, usefulness and phishing assessment. Results indicated that recoding did not significantly influence overall accuracy scores, which provides empirical support for the multiple-choice categorisation as a method of indirect...

Examining Attitudes toward Information Security Behaviour using Mixed Methods

This paper reports on a mixed-method research project that examined the attitudes of computer use... more This paper reports on a mixed-method research project that examined the attitudes of computer users toward accidental/naive information security (InfoSec) behaviour. The aim of this research was to investigate the extent to which attitude data elicited from repertory grid technique (RGT) interviewees support their responses collected via an online survey questionnaire. Twenty five university students participated in this two-stage project. Individual attitude scores were calculated for each of the research methods and were compared across seven behavioural focus areas using Spearman product-moment correlation coefficient. The two sets of data exhibited a small-to-medium correlation when individual attitudes were analysed for each of the focus areas. In summary, this exploratory research indicated that the two research approaches were reasonably complementary and the RGT interview results tended to triangulate the attitude scores derived from the online survey questionnaire, particul...

Cate Jerram

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