1. Introduction
Welcome to ChatTrip, operated by Adavii (Pvt) Limited. This Privacy Policy explains how we collect, use, and protect your information when you use our app and services.
2. Information We Collect
- Account Information: Email, name, and profile details you provide when creating an account.
- Usage Data: App interactions, call duration, and feature usage to improve performance.
- Device Data: Device model, OS version, and identifiers used for analytics and fraud prevention.
- Subscription Data: Purchase history and subscription status handled securely through Apple or Google billing systems.
3. How We Use Information
- To provide and improve app functionality.
- To maintain safety, prevent fraud, and comply with legal obligations.
- To process in-app purchases and subscriptions.
- To communicate updates, safety alerts, and feature changes.
4. Data Sharing
We do not sell your personal data. Limited data may be shared with:
- Service providers (for hosting, analytics, or payment processing).
- Law enforcement when legally required (e.g., safety or abuse reports).
- Apple and Google for subscription and payment verification.
5. Data Retention
We retain user information for as long as necessary to provide the service and comply with legal obligations. You may request data deletion by contacting us (see below).
6. Your Rights
- Request access or deletion of your data.
- Withdraw consent for marketing communications.
- Disable permissions (camera, microphone, location) via device settings.
7. Security
We use encryption, secure servers, and limited employee access to protect your information. However, no method of transmission is 100% secure.
8. Children’s Privacy
ChatTrip is intended for users aged 18 and older. We do not knowingly collect data from children. For our child-safety standards, please see our Child Safety & CSAE Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have questions or requests related to your data, contact us:
- Email: [email protected]
- Alternative: [email protected]