{"id":28,"date":"2025-02-08T06:37:37","date_gmt":"2025-02-08T06:37:37","guid":{"rendered":"https:\/\/acentraqio.com\/?page_id=28"},"modified":"2025-11-20T14:15:32","modified_gmt":"2025-11-20T14:15:32","slug":"aboutus","status":"publish","type":"page","link":"http:\/\/acentraqio.com\/aboutus\/","title":{"rendered":"About Us"},"content":{"rendered":"<div id=\"pl-28\"  class=\"panel-layout\" ><div id=\"pg-28-0\"  class=\"panel-grid panel-has-style\" ><div class=\"hero-panel siteorigin-panels-stretch panel-row-style panel-row-style-for-28-0\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-28-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-28-0-0-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"left-sec panel-widget-style panel-widget-style-for-28-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277-28\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/acentraqio.com\/wp-content\/uploads\/2025\/03\/Customer-Service_AdobeStock_176084658.jpg\" width=\"525\" height=\"260\" srcset=\"https:\/\/acentraqio.com\/wp-content\/uploads\/2025\/03\/Customer-Service_AdobeStock_176084658.jpg 525w, https:\/\/acentraqio.com\/wp-content\/uploads\/2025\/03\/Customer-Service_AdobeStock_176084658-300x149.jpg 300w\" sizes=\"(max-width: 525px) 100vw, 525px\" title=\"Customer Service_AdobeStock_176084658\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><div id=\"pgc-28-0-1\"  class=\"panel-grid-cell\" ><div id=\"panel-28-0-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"right-sec panel-widget-style panel-widget-style-for-28-0-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h1>About Us<\/h1>\n<div id=\"pl-218\"  class=\"panel-layout\" ><div id=\"pg-218-0\"  class=\"panel-grid panel-has-style\" ><div class=\"constant-text panel-row-style panel-row-style-for-218-0\" ><div id=\"pgc-218-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-218-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>We are the Beneficiary and Family Centered Care Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-28-1\"  class=\"panel-grid panel-has-style\" ><div class=\"top-gap-small bottom-gap-small panel-row-style panel-row-style-for-28-1\" ><div id=\"pgc-28-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-28-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<a href=\"https:\/\/acentraqio.com\">Home<\/a> \/ <\/nav>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-28-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-28-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-28-2-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"3\" ><div id=\"pl-w691f22848649a\"  class=\"panel-layout\" ><div id=\"pg-w691f22848649a-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w691f22848649a-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w691f22848649a-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h2>Acentra Health's Mission<\/h2>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-w691f22848649a-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w691f22848649a-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w691f22848649a-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p><a href=\"https:\/\/acentra.com\/\" target=\"_blank\" rel=\"noopener\">Acentra Health<\/a>\u00a0is a diversified healthcare information company that emphasizes excellence in customer service. We are committed to continuous quality improvement in health care through the provision of innovative products and services.<\/p>\n<p>We work under contract to the Centers for Medicare &amp; Medicaid Services, an agency of the U.S. Department of Health and Human Services. Learn more about the\u00a0<a href=\"https:\/\/www.cms.gov\/medicare\/quality\/quality-improvement-organizations\" target=\"_blank\" rel=\"noopener\">Quality Improvement Organization Program<\/a>.<\/p>\n<p>Our focus is on:<\/p>\n<ul>\n<li>Supporting improved quality of care for Medicare beneficiaries<\/li>\n<li>Protecting the integrity of the Medicare Trust Fund, and<\/li>\n<li>Protecting beneficiaries by expeditiously addressing individual complaints.<\/li>\n<\/ul>\n<p>Acentra Health reviews medical records as requested by Medicare beneficiaries or their representatives. These services are available at no charge to either the beneficiary or representative.<\/p>\n<h2 id=\"annualreports\">Annual Reports<\/h2>\n<p><strong>January 1 - December 31, 2024<\/strong><\/p>\n<p>Annual Medical Services Review Report -\u00a0<a href=\"http:\/\/acentraqio.com\/wp-content\/uploads\/2025\/07\/Annual_Medical_Services_Report_Region_1_2024_508.pdf\" target=\"_blank\" rel=\"noopener\">Region 1<\/a>\u00a0(PDF) [CT,\u00a0MA,\u00a0ME,\u00a0NH, RI, VT]<br \/>\nAnnual Medical Services Review Report -\u00a0<a href=\"http:\/\/acentraqio.com\/wp-content\/uploads\/2025\/07\/Annual_Medical_Services_Report_Region_4_2024_508.pdf\" target=\"_blank\" rel=\"noopener\">Region 4<\/a>\u00a0(PDF) [AL, FL, GA, KY, MS, NC, SC, TN]<br \/>\nAnnual Medical Services Review Report -\u00a0<a href=\"http:\/\/acentraqio.com\/wp-content\/uploads\/2025\/07\/Annual_Medical_Services_Report_Region_6_2024_508.pdf\" target=\"_blank\" rel=\"noopener\">Region 6\u00a0<\/a>(PDF) [AR, LA, NM, OK, TX]<br \/>\nAnnual Medical Services Review Report -\u00a0<a href=\"http:\/\/acentraqio.com\/wp-content\/uploads\/2025\/07\/Annual_Medical_Services_Report_Region_8_2024_508.pdf\" target=\"_blank\" rel=\"noopener\">Region 8<\/a>\u00a0(PDF) [CO, MT, ND, SD, UT, WY]<br \/>\nAnnual Medical Services Review Report -\u00a0<a href=\"http:\/\/acentraqio.com\/wp-content\/uploads\/2025\/07\/Annual_Medical_Services_Report_Region_10_2024_508.pdf\" target=\"_blank\" rel=\"noopener\">Region 10<\/a>\u00a0(PDF) [AK, ID, OR, WA]<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-w691f22848649a-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w691f22848649a-1-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div class=\"related-links arrow-list-style panel-widget-style panel-widget-style-for-w691f22848649a-1-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t><h3 class=\"widget-title\">Related Links<\/h3>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<ul>\n<li><a href=\"https:\/\/acentraqio.com\/aboutus\/contacts\/\">Contact Us<\/a><\/li>\n<li><a href=\"https:\/\/acentraqio.com\/aboutus\/management\/\">Management and Governance<\/a><\/li>\n<li><a href=\"https:\/\/acentraqio.com\/aboutus\/media\/\">Resources for the Media<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>About Us<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":63,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":{"0":"post-28","1":"page","2":"type-page","3":"status-publish","5":"entry","6":"has-post-thumbnail"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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