
Joao P C Fernandes Thomaz
Born on October 22, 1958 in São Paulo, SP, Brazil.
He holds a PhD in Industrial Engineering and Management from the Instituto Superior Técnico (Engineering Institute) of the Technical University of Lisbon (2005), Master in Management from the Universidade Lusíada de Lisboa (2000), Specialist in Safety Engineering by the Institute of Welding and Quality (1995) and in Flight Safety by the Portuguese Air Force (1995) and Graduate in Military Sciences (Artillery) by the Portuguese Military Academy (1982).
He is currently Associate Professor at ISLA-Santarém and at the Portuguese Military Academy (Lisbon), Researcher, Trainer, Facilitator and Consultant in the areas of Administration, Strategic Management and Evaluation, People Management, Decision Intelligence and Project Management.
He is a researcher at the Center for Management Studies of the Instituto Superior Técnico / University of Lisbon (CEG-IST, Lisbon) and at the Project Management Research Group (GP2) at the Center of Informatics of the Federal University of Pernambuco (CIn / UFPE, Recife-PE, Brazil).
His experience encompasses several positions as Portuguese Army’s Officer (1977/2006) in the areas of Personnel, Information, Operations and Training, Logistics and as High Executive Management Assessor at Ministry of Defense (MDN). He has also held other positions as Executive Director of CEG-IST, President of the Portuguese Military Academy Research Center (CINAMIL), Academic Director of the Army Polytechnic School and Professor (in Portugal - 1992-2006 and 2009-current and in Brazil - 2008-2009).
He supervises MSc and PhD students, in Portugal and Brazil, coordinates and promotes courses, trainings and seminars in the fields of strategy, decision making and intelligence, people management and performance appraisal/evaluation of individuals and organizations.
He is author or co-author of scientific articles in international/national journals and conference proceedings. He has also acted as a scientific referee in international conferences and journals.
RESEARCH INTERESTS AND KEY COMPETENCIES
• DECISION AIDING / INTELLIGENCE AND INFORMATION (Improvement and integration of methodologies, tools and practices of Decision Analysis, Decision Conferences and Sociotechnical Processes of Facilitation, Groups, Creativity, Problem Solving Methods, Resource Allocation and Information Systems);
• STRATEGY, PEOPLE AND ORGANIZATIONS (Strategy, Administration, Management, Business Strategy and Intelligence, Spirituality and Organizational Commitment and Decision Making in the development of Classification, Selection, Recruitment and Performance Appraisal models of People and of Methodologies for Evaluating Bids in Public Tenders);
• ORGANIZATIONAL BEHAVIOR, KNOWLEDGE AND INTELLECTUAL CAPITAL MANAGEMENT, TEAMS, PROJECTS AND RELATIONAL MARKETING (Sociotechnical processes in Decision Aiding, Leadership, Mentoring and Helping Relationships, Flow and Employee Branding, Knowledge Management, Intellectual Capital and Agile Project Management);
• QUALITATIVE AND QUANTITATIVE RESEARCH (Methodologies and research methods, interactive qualitative analysis, transformation of qualitative information in quantitative and sociotechnical development of questionnaires/surveys and their analysis, applied in the most diverse situations in organizations).
Address: Leiria, Portugal
He holds a PhD in Industrial Engineering and Management from the Instituto Superior Técnico (Engineering Institute) of the Technical University of Lisbon (2005), Master in Management from the Universidade Lusíada de Lisboa (2000), Specialist in Safety Engineering by the Institute of Welding and Quality (1995) and in Flight Safety by the Portuguese Air Force (1995) and Graduate in Military Sciences (Artillery) by the Portuguese Military Academy (1982).
He is currently Associate Professor at ISLA-Santarém and at the Portuguese Military Academy (Lisbon), Researcher, Trainer, Facilitator and Consultant in the areas of Administration, Strategic Management and Evaluation, People Management, Decision Intelligence and Project Management.
He is a researcher at the Center for Management Studies of the Instituto Superior Técnico / University of Lisbon (CEG-IST, Lisbon) and at the Project Management Research Group (GP2) at the Center of Informatics of the Federal University of Pernambuco (CIn / UFPE, Recife-PE, Brazil).
His experience encompasses several positions as Portuguese Army’s Officer (1977/2006) in the areas of Personnel, Information, Operations and Training, Logistics and as High Executive Management Assessor at Ministry of Defense (MDN). He has also held other positions as Executive Director of CEG-IST, President of the Portuguese Military Academy Research Center (CINAMIL), Academic Director of the Army Polytechnic School and Professor (in Portugal - 1992-2006 and 2009-current and in Brazil - 2008-2009).
He supervises MSc and PhD students, in Portugal and Brazil, coordinates and promotes courses, trainings and seminars in the fields of strategy, decision making and intelligence, people management and performance appraisal/evaluation of individuals and organizations.
He is author or co-author of scientific articles in international/national journals and conference proceedings. He has also acted as a scientific referee in international conferences and journals.
RESEARCH INTERESTS AND KEY COMPETENCIES
• DECISION AIDING / INTELLIGENCE AND INFORMATION (Improvement and integration of methodologies, tools and practices of Decision Analysis, Decision Conferences and Sociotechnical Processes of Facilitation, Groups, Creativity, Problem Solving Methods, Resource Allocation and Information Systems);
• STRATEGY, PEOPLE AND ORGANIZATIONS (Strategy, Administration, Management, Business Strategy and Intelligence, Spirituality and Organizational Commitment and Decision Making in the development of Classification, Selection, Recruitment and Performance Appraisal models of People and of Methodologies for Evaluating Bids in Public Tenders);
• ORGANIZATIONAL BEHAVIOR, KNOWLEDGE AND INTELLECTUAL CAPITAL MANAGEMENT, TEAMS, PROJECTS AND RELATIONAL MARKETING (Sociotechnical processes in Decision Aiding, Leadership, Mentoring and Helping Relationships, Flow and Employee Branding, Knowledge Management, Intellectual Capital and Agile Project Management);
• QUALITATIVE AND QUANTITATIVE RESEARCH (Methodologies and research methods, interactive qualitative analysis, transformation of qualitative information in quantitative and sociotechnical development of questionnaires/surveys and their analysis, applied in the most diverse situations in organizations).
Address: Leiria, Portugal
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PhD Dissertation and Master Thesis by Joao P C Fernandes Thomaz
The purpose of this thesis is to build up a new management (peace time) military decision-making process (M-MDMP), based on the methodologies of decision conferencing, group process consultation and multiple criteria decision analysis in a multimethodological framework by developing a real case study to conceive a new performance appraisal model for the Portuguese Army Officers.
The processes used provide an answer to the multidimensional (social, technical e technological) complexity of the M-MDMP, particularly, when you have to integrate different aspects quantitative, qualitative and, also, intangible ones in the model.
All the processes were developed with a multidisciplinary work group and a representative high-level group of the Portuguese Army Personnel Command and were supported by the M-MACBETH decision support system.
Keywords: M-MDMP, Multimethodology, Performance Appraisal, Decision Conferencing, Process Consultation, Multiple Criteria Decision Analysis.
Key words: Multicriteria Decision aid, Structuring, Evaluation, MACBETH.
Papers by Joao P C Fernandes Thomaz
Quantitative assessments show that many Business Intelligence projects fail at an alarming rate. Extrapolated costs and delivery delays are attributed in large part to requirement problems, such as the difficulty of the customer to know what he/she wants, failures of communication between the development team and the customer, the development team’s lack of knowledge of the customer's business, different vocabularies between the customer and the technical team, the development team’s lack of the necessary social skills to extract and understand the strategy and customer needs, among others.
Given this reality, it is observed that the knowledge gained from the customer is critical for success in Business Intelligence projects. The customer knowledge is considered by the intellectual capital theory as an intangible asset, because it results from interactions. Furthermore, enterprises are increasingly worried about the satisfaction of their customers and looking for ways to guarantee their loyalty.
One of the objectives of this paper is to present a literature review about requirements management practices in existing business intelligence methodologies and about the main theory in intellectual capital, especially in customer capital dimension. Moreover, we believe that this review may help to understand the possible influence of the customer capital management to make explicit the customers' knowledge in Business Intelligence projects. As a result of the ongoing research we intend to examine the intangible assets of an information system development initiative and mechanisms proposed by the customer capital to evolve the interactions of an enterprise with the customer and improve the requirements definition of a Business Intelligence project. This paper also presents a study model that resumes the proposal of this ongoing research.
interest in intellectual capital theory, which aims to manage intangible assets of organizations. Firms belonging to technology and knowledge-based industries recognize intellectual capital as the key knowledge base that contributes to the creation of a competitive advantage for the firm. This paper aims to answer the question "How are Intellectual Capital (IC) and Information Technology (IT) related?" through a systematic review based on four steps: 1) search conduction; 2) selection of papers based on their titles and abstracts; 3) content analysis of selected papers; 4) evidence mapping and discussions. The analyzed papers were categorized into five themes: "Statistical analysis or case study in IT companies from the Intellectual Capital perspective"; "IT as a tool for Intellectual Capital Management"; "Intellectual Capital or technology knowledge assets influencing innovation and development", "Intellectual Capital assets to evaluate a technology" and "Intellectual Capital theory as a way to understand and share knowledge in IT projects". Our findings evidenced that the Human Capital was the main dimension studied by the authors, followed by Structural Capital and Relational Capital. We believe that this work may help to clarify on Intellectual Capital Management procedures into Information Technology projects, thus opening new topics for future research.
The purpose of this thesis is to build up a new management (peace time) military decision-making process (M-MDMP), based on the methodologies of decision conferencing, group process consultation and multiple criteria decision analysis in a multimethodological framework by developing a real case study to conceive a new performance appraisal model for the Portuguese Army Officers.
The processes used provide an answer to the multidimensional (social, technical e technological) complexity of the M-MDMP, particularly, when you have to integrate different aspects quantitative, qualitative and, also, intangible ones in the model.
All the processes were developed with a multidisciplinary work group and a representative high-level group of the Portuguese Army Personnel Command and were supported by the M-MACBETH decision support system.
Keywords: M-MDMP, Multimethodology, Performance Appraisal, Decision Conferencing, Process Consultation, Multiple Criteria Decision Analysis.
Key words: Multicriteria Decision aid, Structuring, Evaluation, MACBETH.
Quantitative assessments show that many Business Intelligence projects fail at an alarming rate. Extrapolated costs and delivery delays are attributed in large part to requirement problems, such as the difficulty of the customer to know what he/she wants, failures of communication between the development team and the customer, the development team’s lack of knowledge of the customer's business, different vocabularies between the customer and the technical team, the development team’s lack of the necessary social skills to extract and understand the strategy and customer needs, among others.
Given this reality, it is observed that the knowledge gained from the customer is critical for success in Business Intelligence projects. The customer knowledge is considered by the intellectual capital theory as an intangible asset, because it results from interactions. Furthermore, enterprises are increasingly worried about the satisfaction of their customers and looking for ways to guarantee their loyalty.
One of the objectives of this paper is to present a literature review about requirements management practices in existing business intelligence methodologies and about the main theory in intellectual capital, especially in customer capital dimension. Moreover, we believe that this review may help to understand the possible influence of the customer capital management to make explicit the customers' knowledge in Business Intelligence projects. As a result of the ongoing research we intend to examine the intangible assets of an information system development initiative and mechanisms proposed by the customer capital to evolve the interactions of an enterprise with the customer and improve the requirements definition of a Business Intelligence project. This paper also presents a study model that resumes the proposal of this ongoing research.
interest in intellectual capital theory, which aims to manage intangible assets of organizations. Firms belonging to technology and knowledge-based industries recognize intellectual capital as the key knowledge base that contributes to the creation of a competitive advantage for the firm. This paper aims to answer the question "How are Intellectual Capital (IC) and Information Technology (IT) related?" through a systematic review based on four steps: 1) search conduction; 2) selection of papers based on their titles and abstracts; 3) content analysis of selected papers; 4) evidence mapping and discussions. The analyzed papers were categorized into five themes: "Statistical analysis or case study in IT companies from the Intellectual Capital perspective"; "IT as a tool for Intellectual Capital Management"; "Intellectual Capital or technology knowledge assets influencing innovation and development", "Intellectual Capital assets to evaluate a technology" and "Intellectual Capital theory as a way to understand and share knowledge in IT projects". Our findings evidenced that the Human Capital was the main dimension studied by the authors, followed by Structural Capital and Relational Capital. We believe that this work may help to clarify on Intellectual Capital Management procedures into Information Technology projects, thus opening new topics for future research.