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If something isn't working as you expect or you have a question the guides don't answer, there's a human on the other side. We reply in less than 24 working hours.

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Frequently asked questions

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Response times

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No empty promises. These are the maximum committed times per plan. In practice we usually reply much sooner.

Free
Forum
WordPress.org community
Starter
24 hours
Direct email
Pro
24 hours
Direct email
Agency
24 hours
Direct email
How to get in touch

Two open channels

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Direct email

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WordPress.org forum

For users of the Free version. A public community where we answer too.

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Before you write to us

The more information, the faster the solution

If you send us these details up front, we can diagnose your problem with no back-and-forth.

  • Plugin version You'll find it in Plugins → 4 Internal linking
  • WordPress and PHP version In Tools → Site Health
  • A clear description of the problem What you were trying to do and what happened instead
  • A screenshot of the error If there's a visible message, capture it
  • License key or purchase email Only if you're a paying customer
  • Steps to reproduce the problem What you did before it appeared
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